1. What personal information we collect and why we use it
1.1 What information we collect and when
In order to access or use certain portions of the website or enjoy the full functionality of the website or otherwise in conducting business with us or seeking to conduct business with us, you may be prompted to provide certain personal data to us.
(a) We collect the following personal information from you:
(i) information about how you use this website, including information about your IP address or domain name, website activity information, browsing records, relevant network log information including the length of your visit to the website, which parts of the website you visited and what information you accessed. Your failure to provide this information will not affect your normal browsing and use of the website;
(ii) information from third-party sources: We may receive information about you from publicly and commercially available sources as permitted by law, which we may combine with other information we receive from or about you. We also may receive information about you from third-party social networking services when you choose to connect with those services;
(iii) information you provide to us if you contact us. If you want us to respond to your inquiry or request, you will need to provide us with your:
(A) name (required);
(B) work email address (required);
(C) job title (optional);
(D) company/institution name (optional);
(E) country/region (optional), and
(F) information about you in your correspondence with us (comments, questions, feedback and other consent)
1.2 Purposes and lawful basis for using your personal information
We will use your personal information for the following purposes, for which we have an appropriate lawful basis to do so:
Purpose we use your personal information forLawful basis
To resolve and respond to your requests, queries, applications, complaints and feedback.Based on your consent. It is necessary for our legitimate interests to review and respond to your requests, queries, applications, complaints and feedback when you contact us.
To provide you with information and subscription services if you are interested in.Based on your consent
To improve and optimize website-related functions and to develop new servicesOur use of your personal information is in our legitimate interest.
Provide you with access to all parts of our websites, to authenticate and enable access to Services and features of our websites for you, to personalize your experience on our websites, to study how anonymous users interact with our Services; and ultimately improve the functionality of the websites for the benefit of all users.Performance of a contract with you; Legitimate interest in providing an enhanced, customer friendly website by understanding how our website is used.
2. How we use cookies and similar technologies
2.1 Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technologies.
We may use cookies, including third party cookies and other tracking technologies on the website. If you choose to use certain services, you will be prompted to actively accept or deny the use of relevant cookies.
(a) How do we use Cookies?
We use cookies in a range of ways to improve your experience on our website, including:
(i) understanding how you use our website;
(ii) to enable certain functions of the Service;
(iii) to track web pages visited and time spent on web pages;
(iv) we may use different types of Cookies to run the Service and thus we may use both session and persistent Cookies on the Service;
(v) we may use persistent or session “Essential” Cookies. Essential Cookies authenticate users and prevent fraudulent use of user accounts; and
(vi) we may use the information obtained from Cookies to make your next visit easier, more useful, and to customize and improve your experience using the Service.
(b) How to manage Cookies?
We do not use cookies for purposes other than those described in this website Privacy Policy. You can set your browser not to accept cookies or delete cached data that has been stored locally through tracking technologies by clearing the cache in your browser.
The “Help” section of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to notify you when you receive a new cookie, or how to disable most types of cookies. Please note and understand that if you refuse to use tracking technologies, you may need to personally change the relevant user settings each time you visit the Website, and we may not be able to provide you with a better user experience, and some services may not work properly.
2.2 No-tracking technique
Our website does not respond to a "no trace" signal and tracks your online activity on our website including when you jump to a third-party website via a link on our website. We do not allow third parties to track your online activities across our website.
3. How we protect and store your personal information
We attach great importance to the security of your personal information. For this reason, we have implemented and maintain appropriate technical and organisational security measures, policies and procedures designed to reduce the risk of accidental destruction or loss, or the unauthorised disclosure or access to such information appropriate to the nature of the information concerned.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
3.1 Storage of Personal Data
We will store your personal information for as long as is reasonably necessary for the purposes for which it was collected, as explained in this Privacy Policy. In some circumstances we may store your personal information for longer periods of time, for instance where we are required to do so in accordance with legal, regulatory, tax, and accounting requirements.
In specific circumstances we may store your personal information for longer periods of time so that we have an accurate record of your dealings with us in the event of any complaints or challenges, or if we reasonably believe there is a prospect of litigation relating to your personal information or dealings.
4. How we can share, transfer, and disclose your personal information
4.1 Sharing your data with third parties
We share your information in the manner and for the purposes described below:
(a) at your own request, or with your express prior authorization or consent;
(b) within our group, where such disclosure is necessary to provide you with our Services or to manage our business;
(c) with third parties/authorised partners who help manage our business and deliver our Services. Some of our Services will be provided by authorised partners in order to provide you with a better website experience. We will only share your personal information for legitimate, necessary, specific and definite purposes and share the personal information necessary to provide the Services;
(d) with our regulators to comply with all applicable laws, regulations and rules, and requests of law enforcement, regulatory and other governmental agencies;
(e) we may share in aggregate, statistical form, non-personal information regarding the visitors to our website, traffic patterns, and website usage with our affiliates;
(f) if, in the future, we sell or transfer some or all of our business or assets to a third party, we may disclose information to a potential or actual third-party purchaser of our business or assets.
4.2 International transferring your data
The Website is operated by WuXi Biologics (Shanghai) Co.,Ltd, a Chinese entity and the server is in China. In addition, we operate on a global basis. Accordingly, your personal information may be transferred and stored in countries outside your country of origin, including China, that are subject to different standards of data protection. We will take appropriate steps to ensure that transfers of personal information are in accordance with applicable law and carefully managed to protect your privacy rights and interests and transfers are limited to countries which are recognized as providing an adequate level of legal protection or where we can be satisfied that alternative arrangement are in place to protect your privacy rights. To this end:
(a) we ensure transfers within our group will be covered by an agreement entered into by members of our group (an intra-group agreement) which contractually obliges each member to ensure that personal information receives an adequate and consistent level of protection wherever it is transferred within our group;
(b) where we transfer your personal information outside our group or to third parties who help provide our products and services, we obtain contractual commitments from them to protect your personal information; and
(c) where we receive requests for information from law enforcement or regulators, we carefully validate these requests before any personal information are disclosed.
You have a right to contact us through the contact information provided in this Privacy Policy for more information about the safeguards we have put in place (including a copy of relevant contractual commitments) to ensure the adequate protection of your personal information when it is transferred as mentioned above.
5. Your rights
Subject to certain exemptions, and in some cases dependent upon the processing activity we are undertaking, you have certain rights in relation to your personal information. In order to exercise your rights, you may contact us through the contact information provided in this Privacy Policy. We may seek to verify your identity before responding to your request and performing the desired action.
Your rights are as follows:
5.1 Right to access your personal information
You have the right to request that we provide you with a copy of your personal information that we hold and you have the right to be informed of (i) the source of your personal information; (ii) the purposes, legal basis and methods of processing; (iii) the data controller’s identity; and (iv) the entities or categories of entities with whom your personal information may be shared.
5.2 Right to rectify your personal information
You have the right to request that we correct or supplement your personal information at any time.
5.3 Right to delete your personal information
You can request that we delete your personal information in limited circumstances where:
(a) it is no longer needed for the purposes for which it was collected;
(b) we stop providing Services;
(c) you have withdrawn your consent and there is no other legal ground for the processing;
(d) your personal information has been processed unlawfully;
(e) other circumstances as prescribed by laws and administrative regulations.
Your request for deletion does not affect the lawfulness of processing based on your consent before its withdrawal.
5.4 Right to restrict the processing of your personal information
You can ask us to restrict your personal information, but only where:
(a) its accuracy is contested, to allow us to verify its accuracy; or
(b) the processing is unlawful, but you do not want it erased; or
(c) it is no longer needed for the purposes for which it was collected, but we still need it to establish, exercise or defend legal claims; or
(d) you have exercised the right to object, and verification of overriding grounds is pending.
We can continue to use your personal information following a request for restriction, where:
(a) we have your consent; or
(b) to establish, exercise or defend legal claims; or
(c) to protect the rights of another natural or legal person.
5.5 Right to unsubscribe from emails and object to direct marketing
You can choose to receive email marketing from us by opting-in to marketing emails. If at any time you wish to no longer receive marketing communications from us, you can click the Unsubscribe link which is included at the bottom of each email you receive. Please note that even if you choose to Unsubscribe, we may send you our non-marketing information about updates to our Terms of Service or this Privacy Policy, security alerts, and other notices about your access to or use of our Service.
5.6 Right to of Data Portability
You can ask us to provide your personal information to you in a structured, commonly used, machine-readable format, or you can ask to have it transferred directly to another data controller, but in each case only where:
(a) the processing is based on your consent or on the performance of a contract with you; and
(b) the processing is carried out by automated means.
5.7 Right to object to the processing of your personal information
You can object to any processing of your personal information which has our legitimate interests as its legal basis if you believe your fundamental rights and freedoms outweigh our legitimate interests. If you raise an objection, we have an opportunity to demonstrate that we have compelling legitimate interests which override your rights and freedoms. The details of our Data Protection Officer are set out at section 9 below “How to contact us”.
5.8 Right to obtain a copy of personal information safeguards used for transfers outside your jurisdiction
You can ask to obtain a copy of, or reference to, the safeguards under which your personal information is transferred outside your jurisdiction. We may redact data transfer agreements to protect commercial terms. The details of our Data Protection Officer are set out at section 9 below “How to contact us”.
5.9 Right to lodge a complaint with your local supervisory authority
You have a right to lodge a complaint with your local supervisory authority if you have concerns about how we are processing your personal information. We urge that you reach out to us to resolve any issues with us first, although you have a right to contact your supervisory authority at any time.
6. Privacy policy for other websites
Please be aware that our website contains links to other websites. This Privacy Policy applies to our website only, so if you click on a link to another website, we remind you to read their privacy policy to ensure your privacy.
7. Protection of Personal Information of Minors
Please understand that our website is not for minors and we do not actively collect personal data on minors. Please ensure that you are not a minor before using the Service provided by this website. If you are the guardian of a minor and find that your child is using the Services on this website, please contact us in a timely manner, and we will immediately delete your child's corresponding personal information where such information has been provided by a minor.
8. Updates to this Privacy Policy
This Privacy Policy may be updated from time to time in order to provide you with better Services and as our business evolves. Any changes to this Privacy Policy will be posted on this website.
This privacy policy was last updated in September 2022.
9. How to contact us
If you have any questions about this Privacy Policy or if you have any requests regarding your data subject rights, please contact us via email at privacy_office@wuxibiologics.com. If you need to make a complaint, report or have any questions, comments or suggestions about this Website, please contact us via email at PR@wuxibiologics.com
10. We will verify your identity and respond as soon as possible. If we are unable to respond to your request, we will send you a notification with an explanation within the maximum time limit permitted by law. Definitions
10.1 Service or Services refers to service provided through the WuXi Biologics website (i.e. https://www.wuxibiologics.com/).
10.2 User or you refers to the user who accesses and uses the service of WuXi Biologics.
10.3 Personal information refers to various kinds of information related to identified or identifiable natural persons recorded electronically or by other means, excluding the information after anonymization. Personal information includes basic personal information, personal identity information, personal biometric information, network identity information, personal health physiological information, personal education work information, personal property information, personal communication information, contact information, personal online records, information on personal common equipment and personal location information.
10.4 Anonymize / Anonymization refers to the process that personal information is processed and cannot identify specific natural persons and cannot be restored.